Privacy Policy
Last updated: 13 May 2025

This Privacy Policy describes how Salt & Remedy Homeopathy ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services, including when you contact us, book appointments, or interact with us at www.saltandremedy.com (the "Site").

By using our Site or Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Site.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated “Last updated” date.

Information We Collect

Information You Provide to Us
We collect personal information you voluntarily provide when you:

  • Book an appointment or service

  • Contact us via forms or email

  • Subscribe to our newsletter

  • Purchase remedies or products (if available)

This may include your:

  • Name

  • Email address

  • Phone number

  • Address (for shipping or invoicing)

  • Health-related information relevant to consultations (collected with your consent)

Automatically Collected Data

When you visit our Site, we may collect basic technical information such as:

  • Your IP address

  • Browser type

  • Pages you view

  • Time spent on pages

This data is used to help us improve the user experience and functionality of our Site.

How We Use Your Information

We use your information to:

  • Provide services and respond to inquiries

  • Process bookings or purchases

  • Send you updates, confirmations, or relevant health content (if you opt in)

  • Improve our services and website functionality

  • Comply with legal or regulatory obligations

Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings in your browser. Disabling cookies may affect site performance.

Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our website or deliver our services (e.g., email platforms, payment processors, scheduling tools), but only to the extent necessary.

Children's Privacy

Our Services are not directed to or intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

Security and Retention

We take reasonable steps to protect your information, but no system is 100% secure. We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To make a request, contact us using the details below.

Contact Us

If you have questions or requests related to your personal information, please contact:

Salt & Remedy Homeopathy
hello@saltandremedy.com
20 Catherine Street, Birkdale QLD, Australia